Frequently Asked Questions

Once the order is dispatched can’t be cancelled or altered. If not shipped, you can contact us via email or phone, we will do our best to help you.

No, You will not get GST input credit. You will not get GST input credit by entering your GST no anywhere. Once we are live with GST feature on our E-store in future then you will able to claim GST input credit for your future purchase if your details are correct.

Currently, we are shipping products only within India

Once your order has been dispatched from our store, You can track the status from our store, we have emailed you a tracking link to your email

Also you can track order using link - https://india-creative.shiprocket.co/tracking/ by entering your order no.

 The estimated shipping time (in business days i.e. excluding public holidays and Sundays) is 3 days and delivered within 8 working days once shipped. Also is mentioned against every item and may vary from item to item.

 For any warranty claim within the warranty period, you can contact Creative’s authorised service centre.

We haven't launched affiliate program yet. We will going to launch it soon.Stay tuned for update.

No Returns applicable, only replacement is possible. For damaged products, please send us an Unboxing product video to review the request, if your case is genuine we will arrange a replacement.

Customer to contact our customer support at  https://asia.creative.com/contactus/ . Upon confirmation of the faulty unit, our customer support will direct you to the service center for product replacement.

Credit/Debit Cards, Netbanking, UPI

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